Social Listing


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The Social Listings feature in the dashboard allows us to connect various social platforms to our dashboard.


Connecting social platforms helps us in auto fetching of reviews from these platforms to our website , responding from our dashboard to such reviews and publishing social posts to such platforms.


Currently we have integrated below social platforms:

1)Google Business

2)Facebook

3)Instagram

4)Twitter

6)Yelp


Out of these, we are auto fetching reviews from Google and Facebook pages.

Each social page can be mapped to a location of our website

If we have two pages in our Facebook account, then we can map each page to a separate location added in our website



Sample social listing page

In this section we can view below details of each platform:

  • Source

  • Location

  • City/ZIP

  • Rating(Reviews)

  • Status



Status types on the Button:

  1. Connect  - Not yet connected

  2. Add         - Connected but location not mapped

  3. Resolve  - Connected but with mismatches(Data mismatch btw page and our website data)

  4. Connected - Connected without any mismatches



After connecting, clicking on resolve/connected button opens a detailed view of the connection




Here all mismatches will be highlighted


Also View Account option takes us to the actual social platform page

We can update inconsistent data from our dashboard itself using the ‘Update Inconsistent Fields’ button


Option to Remove page or Remove Account is also provided


Remove Account will remove this from our dashboard only.Social Platform will stay unchanged


We can post to Facebook, Instagram and Twitter directly from our dashboard using social share feature.To use this share feature, these platforms have to be connected using this module as said above.